This is perhaps the most important decision you will face when looking to purchase, lease, or rent a forklift. Key factors when considering which forklift dealer to give your business to are:
Quality : Forklifts are large specific pieces of machinery that come with a hefty price tag. If your business or project is to the point where you require a forklift you want to be sure you make the wisest investment possible. Doing a little research ahead of time and having a general idea of what you want will help. Do an internet search for forklift reviews and see what’s being reported about the brands out there.
If you are looking for affordable rental services, Visit http://aexus.com.sg/forklifts.
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Service Capabilities : The service capabilities of your dealer will help ensure that your unit is well taken care of. Planned & periodic maintenance of your forklift, as well as manufacturer, recommended services should all be presented to you upon purchase of your forklift. What is the dealer’s service response time – will they be out to fix the unit in a matter of hours or days? Are their technicians certified and trained properly? Don’t be afraid to ask questions!
Customer Service : This final characteristic is perhaps the most important. Your dealer should provide high-quality customer service. They should have a friendly, helpful staff as well as convenient hours of operation. Scheduling a service call, ordering a rental or parts should be a stream-lined, un-complicated process.
Following these general guidelines will help you make the most out of your short-term rental experience. Saving money, worry-free maintenance, instant response and quality customer service are all characteristics of a top-notch rental service.